IHI.org - A resource from the Institute for Healthcare Improvement
Header Image






Implementing Changes

Model for Improvement After testing a change on a small scale, learning from each test, and refining the change through several PDSA cycles, the change is ready for implementation on a broader scale-for example, for an entire pilot population or on an entire unit. Implementation is a permanent change to the way work is done and, as such, involves building the change into the organization. It may affect documentation, written policies, hiring, training, compensation, and aspects of the organization's infrastructure that are not heavily engaged in the testing phase. Implementation also requires the use of the PDSA cycle.

Click here for more information and general tips on Setting Aims, Forming the Team, Establishing Measures, Selecting Changes, Testing Changes, or Spreading Changes.
 

Example


Testing a change: Three nurses on different shifts use a new medication reconciliation and order form.

Implementing a change: All 30 nurses on the pilot unit begin using the new medication reconciliation and order form.