The first step in improving medication safety is making a solid commitment to reduce harm. This commitment should be reflected in a strong and well-worded aim statement that sets an aggressive goal. It is critical that the overall aim reflect a goal to reduce harm significantly, in a measurable way and in a specified time frame. For example, an organization wishing to make a real commitment to reducing harm involving medications should set an aim stating: Reduce adverse drug events across the organization by 75 percent within 1 year.

Senior leaders should be involved in setting the aims, to ensure that the aims are aligned with the organization’s strategic goals. When senior leaders approve the aims, they should also make a commitment to give the team whatever support is needed to achieve those aims.

Click here for more information and general tips on Forming the Team, Establishing Measures, Selecting Changes, or Testing Changes.